Instant Permit Answers.
Any Channel. Any Time.
Permitting Shouldn't Start on The Wrong Foot
Applicants Lost in The Maze
Applicants struggle to find clear, direct answers on city websites—creating frustration before the process even starts.
Code-Speak Overload
Complex city codes filled with jargon leave residents and contractors guessing about what's required.
Drowning in Channels
Staff juggle phone calls, emails, and in-person visits, checking multiple systems just to answer routine inquiries.
Understaffed, Overwhelmed
Permit centers are swamped by inquiries, stretching resources thin, causing delays and frustrating applicants.
How PermitGuide Works To Simplify Inquiries
Just Ask
Get Instant Context
Clear Answers Delivered
Continuous Improvement
PermitGuide Listens, Writes, and Talks
Your Smart Web Concierge
Instant, intuitive answers on your city website. Applicants start confident, not confused.
City Impact: Fewer basic inquiries, freeing staff to focus on high-value tasks.
Applicant Impact: Fast, clear answers reduce confusion and accelerate submissions.
Email Responses at Lightning Speed
PermitGuide automatically drafts clear, detailed email responses, cutting staff response time by up to 10x.
City Impact: Huge productivity boost, enabling faster, better responses.
Applicant Impact: Immediate clarity without delays, enhancing trust and satisfaction.
24/7 Voice Assistant
Conversational, multi-lingual support via phone—day or night—handling routine inquiries effortlessly.
City Impact: Reduced voicemail backlogs, optimized staff time.
Applicant Impact: Around-the-clock answers without waiting or frustration.
Built-in Smarts, Constantly Evolving
Location-Aware Intelligence
Instant zoning, overlays, and compliance checks tailored to specific parcels and jurisdictions.
Always Accurate
Nightly updates ensure answers reflect the latest codes, requirements, and regulatory changes.
Insights Dashboard
Easily track trends, sentiment, and community needs with comprehensive analytics.
Transparent AI
Fully auditable interactions with complete traceability, ensuring trust and compliance.
Real Impact, Proven Results
Fewer Routine
Inquiries
Freeing thousands of productive staff hours annually to focus on high-value work
Active
Sessions
In Bellevue's first 90 days, showcasing immediate community adoption and trust
Faster Email
Responses
Dramatically improving productivity, staff morale, and community satisfaction
What Cities Are Saying
Trust and Transparency Built Right In
Comprehensive Audit Trails
Every response, decision, and interaction is automatically logged, timestamped, and traceable, giving staff immediate visibility into exactly how answers were generated, enabling easy verification, audits, and public-record compliance.
No Black Boxes – 100% Transparent
Permit Center dashboards deliver instant insights into performance, community engagement, accuracy, and equity metrics. Staff and leaders can proactively manage workflows, measure equity across neighborhoods, and swiftly address emerging community needs.
Verifiable Accuracy & Human Oversight
All guidance provided links directly to authoritative city codes, documents, and GIS data, ensuring consistency and reliability. Staff maintain full oversight—every AI-generated answer can be reviewed, edited, or flagged, ensuring transparency is matched by control and accuracy.
Ready to Make Permitting Easy?
Join forward-thinking cities that are transforming their permit processes with AI-powered assistance.
Quick 30-min setup
No uprfont costs
Proven results