New for 2025

AI-Enabled Permit Center

One command hub for everything behind Govstream.ai—live Knowledge Engine, point-and-click configuration, rich analytics, user management, and staff chat assistance. Own your data, tune every assistant, and watch performance in real time.
Book a Live Tour

When Insight & Data Live in Silos

Clean, connected data is the bedrock of any AI lift:

Data Scattered Everywhere

Codes on web pages, GIS on another server, permit history in PDFs—staff stitch it together daily.

Community Blind Spots

No live pulse on where applicants struggle or sentiment shifts, especially by neighborhood.

Code Chaos, No Single Source

Updates roll out slowly and inconsistently; teams can't act on one shared rule set.

Fragmented Conversations

Emails, phone notes, and inter-department comments never converge into a full project timeline.

Permit Center: Connect, Coordinate, Deliver

Step 1

Centralize Knowledge

Import codes, GIS, fees, and permit archives into one version-controlled engine.
Step 2

Unify Every Channel

Connect email, phone transcripts, chat, and department notes so staff see one conversation thread per project.
Step 3

Connect Every System

Two-way APIs sync with GIS, permitting, SharePoint, and email so data never doubles.
Step 4

Monitor & Improve

Dashboards surface usage, accuracy, and sentiment; drill down and retrain with a click.

One Source of Truth
Unified, Clear, Smart

Permit Center channels our Knowledge Engine to unify communications, clarify guidance, and surface fresh insights from every interaction.

Knowledge Engine

Continuously-trained repository everyone cites, fed by an automated data pipeline that ingests codes, GIS, and historical permits overnight.

City Impact: Staff cite from one trusted source instead of hunting across systems.

Applicant Impact: Get consistent, accurate answers regardless of which staff member helps.

Permitting Content Manager

Search, compare, and publish code sections or guidelines in minutes; track every change and push updates live to all assistants.

City Impact: Code updates reach all staff instantly, ensuring consistent application.

Applicant Impact: Always receive guidance based on the most current regulations.

Internal Chat Assistant

Staff copilot that pulls answers from every connected system and drafts applicant replies instantly.

City Impact: Staff respond faster with AI-drafted replies backed by comprehensive data.

Applicant Impact: Receive thorough, accurate responses without lengthy research delays.

Thematic & Geospatial Analysis

Heat-maps, topic trends, and location-based bottlenecks drive weekly tuning of staff focus and policy fixes.

City Impact: Spot neighborhood-specific issues and adjust policies proactively.

Applicant Impact: Benefit from improved processes based on community-wide insights.

AI Platform Capabilities

Comprehensive features for managing knowledge, content, and systems integration.

Role-Based Access

Granular permissions ensure staff access appropriate tools and data for their role.

Versioned Content History

Track every content change with full version control and rollback capabilities.

Integrations to Permitting Systems + GIS

Seamless two-way sync with existing permitting, GIS, and city systems.

Fully Configurable Rules & Prompts

Customize AI behavior and responses to match your city's specific processes.

Real Impact, Proven Results

See the measurable difference Permit Center coordination delivers—for city teams and the communities they serve.
99%

Knowledge Freshness

Automated data pipeline ensures your knowledge base stays current with the latest codes and regulations.

70%

Faster Configuration

Point-and-click setup dramatically reduces time needed to configure assistants and workflows.

2x

Reviewer Productivity

Staff handle twice as many inquiries with AI assistance, freeing time for complex reviews.

What Our Customers Are Saying

Govstream.ai shows what’s possible with a strong design partnership focused on tangible results that improve services for customers. Their additional focus on transparency is what AI should look like in government: every answer cited, every model decision traceable.

This clarity lets us innovate with confidence to better serve the public—and it’s a standard we aspire to with future innovation partners.
Sabra Schneider, Chief Information Officer
City of Bellevue, WA

Trust & Transparency

Built for accountability, security, and complete visibility into your permit processes.

Comprehensive
Audit Trails

Every AI interaction, content change, and user action is logged with complete traceability.

No
Black Boxes

Understand exactly how AI reaches decisions with explainable reasoning and source citations.

Secure Data
Pipeline

Enterprise-grade security with encryption, access controls, and data sovereignty protection.

Ready to Run Permitting From One Hub?

Take control of your permit data, assistants, and performance with the AI-enabled command center.

Schedule Your Personalized Demo

Quick 30-min setup

Setup support included

Cancel anytime